If you have team members who are new to the remote work environment, they might find it a little challenging to feel immediately comfortable with the setup. It is normal for them to feel awkward or uneasy about it at first, especially if they don’t have a very clear idea yet about what is expected from them.
As a remote team leader, one of your many roles is to make sure that your team members are familiar and comfortable with their new work environment. To accomplish this, here are a few things that you can do to build trust with your team across a computer screen.
1. Set everyone’s expectations.
The moment that you hire your new team members, it is essential that you share with them everything that they need to know about your company and its culture. The onboarding process plays a huge role in setting the tone of the work environment you are putting your team in, so it is essential that they are familiar with your expectations from them in terms of communication, productivity, and availability.
2. Maintain constant communication.
Apart from setting their expectations from day one, you should also see to it that you maintain constant communication with them. Keep your lines open and let them know that you welcome questions. Let your team know that you have their back and that you are there to help them become a more productive member of your team. In a remote team setting, communication is crucial. A good way to maintain open communication with your team is by setting up a team chatroom and scheduling a regular meeting with the whole team.
3. Provide frequent feedback.
Feedback is an important part of honing your team member’s skills. This is why you should always be there to provide them with constructive feedback. This can help them shape up and understand where they can do better. You should also keep in mind that not all feedback needs to be about improvement. If your team member did something good or impressive, see to it that you mention it to them or share it as an inspiration for the rest of the team. This can also help boost your team’s morale and help them understand the value of quality and hard work.
4. Practice and implement emotional intelligence.
Taking control of one’s emotions is essential, especially in a remote team. Given that you are mostly limited to verbal communication that is delivered via email or chat, it’s important for you to maintain a healthy connection within your team. By maintaining a professional air in all of your communication and decision-making, you can help establish a healthier and more trustworthy work environment.
5. Use collaboration tools.
To make it easier for everyone in your remote team to keep track of tasks and updates, the use of collaboration tools will be beneficial. Project management apps like Trello, Basecamp or Zoho Projects can help your team keep track of all the tasks assigned for everyone. You’ll easily find which tasks are accomplished, pending or in progress. This can help improve productivity within your team.
It takes a lot of effort for a team manager to maintain a healthy work environment. But if this is what it takes to help your team members thrive and trust the process, then it will all be worth it.